Daly & Ritchie EAP, is a service provider of Employee Assistance Programs, commonly known as EAP. EAP is a workplace intervention program that supports positive health and wellbeing for all employees including executives, managers, supervisors and operational workers. Our focus is to provide an EAP service that is tailored to our customers’ requirements.
“As a consultant and registered counsellor who has worked in this field for many years, I have found that the most effective programs are with the employers who want you to work in partnership with them, connect to their employees and become an extension of their team and wellness programs whilst maintaining your independence’.
Diana Sheehan EXECUTIVE DIRECTOR | DALY & RITCHIE
Our customers, the employers, offer Employee Assistance Programs to their employees and eligible family members to support their workforce and is paid for by the employer. This approach assists our customers to support their employees by providing:
Workplace psychological safety, mental health and wellbeing are words that we often hear. Universities, government agencies and private sector organisations have been and continue to research and publish findings on the Return on Investment for Mentally Healthy Workplaces. Our service is focused on working in partnership with our customers, to provide a proactive holistic service that assists with:
This is important because according to the Work Health Safety Act (2011) ‘health’ means both physical and psychological health. However, EAP is not just about workplace interventions. EAP is designed to also assist employees with:
This method of support is a way employers can assist both their employees and the organisation by delivering an EAP service that is a proactive and preventative service.
The team at Daly & Ritchie EAP are here to provide support. You have 2 options, please call 1300 84 44 33 for direct assistance. Alternatively, email support@dalyritchie.com.au and we will get back to you within one business day. Counselling support can be provided by phone, face to face, or online.
If emergency assistance is required, please call 000.
A critical incident is an event that is often unexpected and may negatively impact an individual’s life as well as the workplace. A critical incident has the potential to disrupt a person’s coping abilities that may affect their ability to function, potentially increasing the risk of psychological injury.
Daly & Ritchie are available to respond to your concerns. Contact 1300 84 44 33 for Critical Incident Response assistance. We are available 24 hours/7 days a week.
‘Sometimes a critical incident which has impacted one person can be seen by another as just an unusual event. One should always look to the impact not the event’
James Sheehan
DIRECTOR OF EAP OPERATIONS
DALY & RITCHIE EAP
Daly & Ritchie are committed to assisting managers and understand that the challenges that managers face in today’s changing environment. Manager Support Services assists managers who have complex concerns with a member of their team.
Manager Support Services is confidential and provides the manager with a safe space to discuss the challenges that they are facing. We are available to assist on 1300 84 44 33.
The onsite and outreach program is focused on connecting to employees in the workplace. By meeting with employees in their work environment our counsellors build relationships over extended periods of time. Results have indicated that employees feel more comfortable when connecting with an onsite counsellor. Managers use the service as a resource for early intervention.
If you would like more information regarding this support service, please phone 1300 84 44 33.
Daly & Ritchie EAP is a member of the Employee Assistance Professional Association of Australasia (EAPAA)
